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Shipping & Returns

Shipping & Handling Cost

Faceshirt USA S&H Rates:  >  $4.95 for 1 - 2 items  >  $7.95 for 3 - 4 items  >  $15.50 for 5 - 6 items  >  $18.95  7 or more items   

Free shipping on orders over $150.00 (pre taxed amount). 2 Day service and Next Day service available at additional cost.  

How To Return An Item for refund or exchange

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Returns must be received within 30 days of your purchase.


1. Please email to: info@faceshirtfriends.com to request a refund and we will assign you a RMA #.


2. Mail your returned item(s) to:


Faceshirt
PO BOX 379 
New York, NY 10028

Att: Returns 

3. Include in your package a signed letter stating the reason for your return and the original receipt enclosed in the package.

Return Exceptions: Clothing that demonstrates abusive treatment or wear and tear, or altered in any way will not be accepted for return or exchange.

Return Shipping: We do not refund the original shipping and handling that you paid on the order.

Exchanges: If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. However you will have to pay for return shipping.

Shipping Policy

Turnaround: 
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.


Carriers
: We use the following carriers to deliver our orders:
USPS 
UPS 
FedEx 
DHL


Order Tracking
: If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.


Shipping Rates
: The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.


Back Orders: 
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment